Booking a hotel quarantine & Flight to the UK

We had to take PCR test
We had to fill a Passenger Locator Form before taking the flight (48 hours before).
We need to book quarantine hotel, and pay £3715 (please check here) before filling that form and need an invoice number(which will be created by CTM after you make the reservation, if they do not have a new rule that day). It is just a vicious circle.
Quick information about this total amount. It used to be £1,750 per person, plus £650 per another adult before 12th August. And then, they decided this money is not enough for the service they provided in the hotels!!! (Please check the news)

We arranged the booking on 26th and CTM informed that we could get the invoice number in 48 hours. On 27th,there was no email and we could not fill the form without that. At that moment, we were still in Turkey and it was not easy to reach out to CTM (whom they called themselves as “award winning travel company”) to get any update about the process. Thanks to one of our friends in the UK, he called them and after 1 hour of phone call; he let us know that the problem was due to the mismatch between the name on the credit card and reservation. Look how fast an award winning company(!) respond to you & make excuses to a person who is just trying to pay the goddamn money and put themselves into a cage.. At the end, they solved the problem and sent us the invoice number in the afternoon.

We took the flight on 9.00 AM from Turkey and arrived to the UK at 10.33 AM. Of course we took our PCR tests 24 hours ago which was negative.

When we landed, we went out from Emergency exit, put into a bus and travelled to Terminal 4 with 15-20 minutes journey, like we are illegal in the country.
Then we entered in the Passport control queue with other people coming from various red list countries. We waited in that queue for almost 2.5 hours. Yes, this is true. For a very long time, there was only 1 officer to check all the required documents & passports. All this time, we were in the queue mostly without any social distancing with people from different RED list countries…
The security people were not even asking people to follow the rules like social distancing or wearing a mask. You cannot just put that many people in the queue and expect them to follow the rules, it is not how people act.

When we passed the security, we collect our luggage and went to buses. It does not make any sense to put all these people into the same bus and take them to different hotels. What happens if one of those passenger is Covid Positive? The only people who checked my PCR result was the person in my airline kiosk during check-in. The officer in the UK border checked only CTM and my passport.

  • How can you make sure all airlines are checking PCR result before entering flight?
  • How would you know I catch the virus while I was waiting in that queue at the border?
  • What if one of the person in the coach travelling to a different hotel other than mine was positive and I was sitting very close? He/she could infect me and other people in the hotel; I could infect other people in my hotel.

    All these are just nonsense and I would like proper explanations from government. According to what data they are doing these things to people?

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